Category

Outage

A major AI service or model becomes unavailable.

2 incidentsBy disclosure date, newest first
  1. INC-2025-0015
    Three infrastructure bugs degrade Claude’s responses for weeks

    Anthropic reported that three overlapping infrastructure bugs lowered the quality of Claude’s answers between August and early September 2025, and explained why they were slow to detect.

    Anthropic · Intermittently degraded responses from early August to mid-September; 16% of Sonnet 4 requests affected at the worst hour

    SEV3outageconfirmed
  2. INC-2024-0005
    New telemetry service takes down OpenAI’s API, ChatGPT and Sora for hours

    A new telemetry service caused every node in OpenAI’s clusters to make heavy Kubernetes API calls, which took down the control plane and, with it, all OpenAI services.

    OpenAI · All OpenAI services degraded or unavailable from 3:16 PM to 7:38 PM PST

    SEV2outageconfirmed